Privacy Policy

What Information Does Nitronsoft Gather?

When you contact us through our website, request a quote, or subscribe to our newsletter, Nitronsoft obtains contact information such as your name, email address, and phone number, along with any project details you choose to share with us.

When you use our website, our systems may record information about your session, such as the dates and times of your visit and the IP address assigned to you. Nitronsoft also keeps records of requests you make for information about our products and services, responses you provide to any surveys, and communications you have with our support team.

Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), Nitronsoft does not track which other sites you visit.

What Does Nitronsoft Do With This Information?

Nitronsoft uses the information it gathers to provide you with the best possible experience working with us. Contact information is used to respond to your enquiries and to communicate with you about your project, quote, or account. Session information is used to allocate system resources and to ensure compliance with our Terms of Use. Information from your communications with our support team is used to address the issues you've raised.

In addition, Nitronsoft may send occasional mailings about the operation of our services and other offerings we believe may be of interest to you. You may opt out of these mailings at any time using the unsubscribe link in any email, or by writing to contact@nitronsoft.com. Nitronsoft reserves the right, however, to send important operational notices about our services at its discretion.

Does Nitronsoft Share Information With Third Parties?

Nitronsoft will not share or disclose information about its clients or website visitors except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information you disclose in a public space — such as a social media page, review site, or public forum — is freely available to anyone visiting that space. Nitronsoft cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third-party sites and services you use to ensure your privacy preferences are respected.

How Can I Correct or Update My Information?

To request a copy of the information Nitronsoft holds about you, send an email to contact@nitronsoft.com. You may correct that information as appropriate by replying to the same address. Nitronsoft may require reasonable proof of identity before disclosing account information or making changes to the contact or billing information on file.

What Happens to My Information if I Stop Working With Nitronsoft?

If you stop working with Nitronsoft, we will normally delete your personally identifiable information within twelve months, unless we are under a legal obligation to retain it. We preserve this information for a short period in case you wish to re-engage our services and retain your previous details. However, in the event of any accounting irregularities, Nitronsoft reserves the right to retain contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

Nitronsoft reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via email to contact@nitronsoft.com.